Overview
Addex ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (addex.co.za) and mobile application.
This policy complies with the Protection of Personal Information Act (POPIA) of South Africa.
Information We Collect
Personal Information: When you register, we collect your name, email address, phone number, and business details (for advertisers).
Interest Preferences: As a consumer, you select promotion categories that interest you. This data is used solely to match you with relevant promotions.
Usage Data: We collect information about how you interact with our Service, including pages visited, features used, and engagement with promotions.
Device Information: We may collect device type, operating system, and unique device identifiers for analytics and service improvement.
How We Use Your Information
- To provide and maintain the Addex Service
- To match consumers with relevant promotions based on selected interests
- To provide advertisers with aggregated campaign analytics
- To communicate with you about your account, updates, and promotions
- To improve and optimise our Service
- To comply with legal obligations
Data Sharing
We do not sell your personal information to third parties. We may share information with:
- Service Providers: Third-party companies that help us operate the Service (hosting, analytics, email delivery)
- Advertisers: Aggregated, anonymised analytics about campaign performance — never individual user data
- Legal Requirements: When required by South African law or to protect our legal rights
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.
Your Rights (POPIA)
Under the Protection of Personal Information Act, you have the right to:
- Access your personal information held by Addex
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent at any time
To exercise these rights, contact us at inshaan.omar@addex.co.za.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, it will be securely deleted or anonymised.
Contact
For privacy-related inquiries, contact us at inshaan.omar@addex.co.za.